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March 2, 2009
A SysAdmin's Guide to Users
I think we're all guilty of retribution at some point in our lives, even if we're not proud of it. I'd be lying if I said that I didn't implement firewall rules at an ISP in direct response to user activity. The user didn't break the terms of service (TOS) in literal word, but in spirit, and I reacted to that by changing the firewall rules specifically to prevent them from doing what they were doing. What I should have done was discuss the situation with management, edit the TOS, and the firewall to reflect it. Fortunately in my job roles after that, I have reacted more maturely to issues such as these.
http://www.simple-talk.com/exchange/exchange-articles/a-sysadmins-guide-to-users/
Posted by thdyck on March 2, 2009
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